The success of Scalar depends not only on supplying quality products, but also on providing efficient and high standard of technical support , maintenance and calibration service. Our service philosophy is to ensure the functionability of our equipment , and to provide a high degree of application and product support.

It is the policy to supply only products for which service support can be provided, and therefore we believe in training our people , both in-house and at our Principal's factory.

We also maintain an adequate inventory of spare parts , proper tools and equipment in our Service Center to ensure a quality service back-up in terms of fast response time and efficient repairs thus minimising the equipment downtime.

Above all , the synergy  of  our  sales  and  service  people  is  the  only  way  we  know   to achieve Total Customer Satisfaction!